Google Review-Reply Desk

Your Google reviews answered. By humans who sound like you.

We reply to real reviews. We do not buy or post fake ones. You approve what goes live.

Start Starter · $297/mo Compare plans Start onboarding

Real reviews only Human-written You approve 1 business day

Hard rule: MapReply only replies to real Google reviews. We never buy, generate, or post fake reviews.

Real reviews only Human-written replies You approve before publish 1 business day SLA

How it works

Three steps. No bots writing as you. No review buying.

Invite us as a manager

Send a Google Business Profile manager invite to the email we give you. We only need reply access, not ownership.

We draft every new review

Within 1 business day, you get a reply that matches your tone. Short thank-yous or careful responses to criticism.

You approve, we publish

Nothing posts without your OK, unless you opt into auto-approve for simple 5-star thank-yous.

★★★☆☆

Jordan · 2 days agoGoogle

Wait was longer than expected, but the team was apologetic.

DRAFT · awaiting your OK

Jordan, thank you for the honest note. We are sorry about the wait and glad the team owned it. We would love another chance to get you in faster.

Example draft · not a real patient

What we never do

Reputation work only works if it is honest. This is non-negotiable.

We do

Reply to real Google reviews on your profile
Match your voice from your tone notes
Wait for your approval before publishing (default)
Send a monthly PDF of every reply we posted

We never

Buy Google reviews
Generate or post fake reviews
Solicit reviews from people who did not visit
Ask you to game ratings or remove honest feedback

Simple monthly pricing

No setup fee. No free trial. Card on day one. Cancel anytime from your Stripe billing portal.

Starter

$297/mo

1 Google Business Profile location
Drafts for every new review within 1 business day
You approve before publish
Optional auto-approve for 5★ short thank-yous
Monthly PDF of replies

We reply to real reviews only. Never fake ones.

Choose Starter

Most locations

Growth

$497/mo

Everything in Starter for up to 3 locations
Same 1 business day draft SLA
Shared tone guide across locations
You approve before publish
Optional auto-approve for 5★ short thank-yous
Monthly PDF of replies

We reply to real reviews only. Never fake ones.

Start Growth · $497/mo

Start onboarding

Tell us about the business. We will confirm invite access and your preferred tone before the first draft.

Business name

Google Business Profile link Paste the Google Maps or GBP URL for this location

Google account to invite as manager The email on the Google account that can send manager invites

Tier

Preferred reply tone Warm, formal, short, use first names, never apologize for wait times, etc.

By submitting, you confirm you want replies to real Google reviews only. MapReply does not buy or post fake reviews.

Email instead

FAQ

Short answers. Ask anything else in onboarding.

Do you buy or post fake reviews?

No. Never. MapReply only replies to real Google reviews left by real customers. We do not buy, generate, solicit, or post fake reviews.

Who writes the replies?

Humans on the MapReply desk, using your tone notes. Drafts are written to sound like your business, not like a template farm.

Do replies post automatically?

By default, no. You approve each draft. You can optionally auto-approve short 5-star thank-yous.

How fast do you draft?

Within 1 business day of a new review landing on your Google Business Profile.

What access do you need?

A Google Business Profile manager invite from the account that owns the listing. We use it to draft and publish replies you approve. We do not need ownership transfer.

Is there a free trial or setup fee?

No free trial and no setup fee. Starter is $297/mo for one location. Growth is $497/mo for up to three. Card is charged on day one.